Returns & Exchanges
At Suns Lifestyle, we want you to be completely satisfied with your home and outdoor furniture; if you are not entirely happy with your purchase, you can return your items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Item
Ensure the product is disassembled and securely placed in its original packaging, as we can only accept returns that are in a resalable condition.
- 3.Schedule Collection
Once approved, we will coordinate with our specialized white-glove courier service to schedule a convenient time to collect the furniture from your property.
- 4.Receive Your Refund
After our quality control team inspects the returned items at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.